Taking screenshots on your Android phone is simple enough. Whether you want to save something from the internet or want photo proof of your latest score on a popular game, there can be countless reasons to take a screenshot. But what if your Android phone fails Take any screenshots?
In this post, we have listed some effective troubleshooting tips to fix the issue of screenshots not working on Android. Let’s check out some of the reasons why apps may not allow you to take screenshots.
Why some apps don’t allow you to take screenshots on Android
Some Android apps may prevent you from taking screenshots for security reasons. Financial apps (banking or payment apps, for example) may prevent you from taking screenshots to protect your data. Likewise, popular browsers like Chrome prevent you from taking screenshots in incognito mode. When this happens, Android displays an error “Cannot take screenshot due to security policy” or “Screenshot could not be saved”.
Moreover, popular streaming services like Netflix, Prime Video, and others disable the screenshot function to prevent misuse of digital content. As a result, screenshots taken in those apps appear blank.
However, if you are unable to take a screenshot in any app, then you may be facing a different issue. In this case, follow these troubleshooting tips to resolve the issue.
1. Use the correct key combination
To get started, make sure that you are using the correct key combination to take screenshots on your Android device. After you are on the screen you want to capture, press the Power and Volume Down buttons at the same time. You’ll hear a beep and see a preview of your screenshot.
This method works on almost all Android phones. However, if it does not work for you, then resort to alternative methods of taking screenshots.
2. Try alternative ways to take screenshots
Using physical buttons is not the only way to take screenshots on Android phones. You can too Use Google Assistant or gestures to do the same.
Activate the Google Assistant on your Android device by saying the wake-up words “Hey Google” or “OK Google”. Then, say “Take a screenshot” and Google Assistant will take a screenshot of your current screen.
Many Android phones also allow you to take screenshots using gestures. For example, if you have a Samsung phone, you can swipe your hand across the screen to take a screenshot. On OnePlus, Motorola, and Xiaomi phones, you can swipe down from the top of the screen with three fingers to take a screenshot.
On Android phones, you can use the screenshot shortcut in the recent apps menu to take a screenshot.
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3. Reboot your phone
Restarting your Android device is a classic troubleshooting tip that takes care of any temporary glitches and gives the operating system a fresh start. So, if you are unable to take screenshots even with the alternative methods, restart your phone.
Press and hold the Power button for a few seconds to reveal the Power menu. Hit Restart and try to take a screenshot after your phone restarts.
4. Check the storage space
Is your Android phone low on storage space? If that’s the case, you might see the ‘Cannot take a screenshot due to limited storage space’ message on your screen.
To check your phone’s storage, open the Settings menu and go to “Battery and device care”. Next, tap Storage to view a full analysis of your phone’s storage space.
Delete some unnecessary apps or move some of your media files to the cloud to quickly free up storage space. After that, you should be able to take screenshots on your phone.
5. Enable File Access for Samsung Capture (Samsung Phones Only)
Samsung Capture is a system application that allows you to take screenshots and Record your Samsung phone screen. If you have disabled file access for this app by mistake, you will see “Unable to use Samsung capture” error while taking screenshots.
Follow these steps to fix the ‘Samsung capture could not be used’ error on your Samsung Galaxy phone.
Step 1: Open the Settings app and scroll down to tap on Apps.
Step 2: Tap the three-dot icon in the upper-right corner and select Special Access.
Step 3: Click to access all files.
The fourth step: Scroll down and enable the switch next to Samsung capture.
After this you can Take screenshots on your Samsung Galaxy phone.
6. Try safe mode
When you boot your Android phone in safe mode, it only runs the necessary apps and services. This allows you to determine if a third party app is causing the problem.
To boot your phone in safe mode, press and hold the Power button until the Power menu appears. Press and hold the Power off option and tap the green checkmark to enter safe mode (only Samsung phones).
Try to take a screenshot after your phone has entered safe mode. If this method works, then there is a good chance that one of the third party apps is to blame. Go through the recently installed apps and remove them one by one to solve the problem.
Capture your phone screen
It is frustrating when taking screenshots is not possible on your Android phone. We hope the above solutions will help you fix any underlying issue, and you will be able to capture your phone screen.
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