Microsoft OneNote is a powerful note-taking app available on Android. It is a perfect choice for everyone Uses Microsoft Office Regularly. This does not mean that the application is flawless. Every once in a while, OneNote can affect your day when it fails to sync your notes or stops working on your Android phone.
Several factors can be blamed, including temporary glitches, misconfigured settings, and buggy app creation. Here are some effective troubleshooting tips to try if OneNote app is not working properly on your Android device.
1. Force stop OneNote
When OneNote, or any app for that matter, starts misbehaving on your Android device, you must first close it and open it again. This will end all application processes and give it a fresh start. This should also address any temporary app glitches that are responsible for the problem.
Press and hold the OneNote app icon and tap the Info icon from the opened menu. Tap on the Force stop option in the lower right corner.
Re-open OneNote afterwards and check if it is working properly.
2. Check the permissions of the OneNote app
If some features of the OneNote app can’t be accessed, the app might lack the necessary permissions to work on your phone. To ensure that OneNote runs smoothly on your Android device, you must allow all files App permissions Need.
Step 1: Press and hold the OneNote app icon and tap the Info icon from the resulting menu.
Step 2: Click on Permissions.
Step 3: Allow all permissions one by one.
Then restart the OneNote app and try using it again.
3. Check OneNote Sync settings
If OneNote fails to sync your notes on Android despite allowing all necessary permissions, you should check its sync settings. Heres how to do it.
Step 1: Open the OneNote app on your phone.
Step 2: Click on your account picture in the upper left corner and select Settings.
Step 3: Toggle off the switch next to “Sync laptops on Wi-Fi only.”
The fourth step: Toggle the switch next to “Sync all page content.”
Next, OneNote should sync your notebooks. If the problem still remains, you can try to sync your notes manually. So, long press on the notebook that is having sync issues and click the sync icon at the top.
4. Sign out and sign back in to the app
Another thing you can do is remove your account from the OneNote app and add it again. This should help fix any account authentication issues that might have been preventing the app from working properly. Here’s how you can do that.
Step 1: Open OneNote on your phone.
Step 2: Click on your account picture in the upper-right corner and tap Sign Out of OneNote.
Step 3: Select OK to confirm.
Restart the app and enter your account login details to re-login. Then try to use the app again.
5. Clear OneNote app cache
OneNote, like most apps, stores temporary files on your phone to improve app performance and save bandwidth. However, if the existing cache data stored by the app is corrupted, it can cause problems.
You can get rid of existing OneNote cache data To see if that helps. Here are the steps you can follow.
Step 1: Press and hold the OneNote app icon and tap the Info icon from the menu that appears.
Step 2: Go to Storage and tap on the Clear cache option.
6. Update or reinstall the OneNote app
You may encounter issues while using OneNote on Android if the app version on your device is buggy or outdated. Hence, it is always good to Update your apps mostly. Update the OneNote app from the Play Store and see if it works fine.
You can also uninstall and reinstall the OneNote app if the problem persists. The process should remove all app data from your phone and resolve any issues forever.
Open Play Store and search for Microsoft OneNote. Tap on Uninstall and select Uninstall again to remove the app.
After uninstalling the app, hit the install button to download OneNote to your phone.
Start taking notes again
One of the above solutions should help you get OneNote back up and running on your Android device. However, if you are looking for an alternative, there is a lot of good Note taking apps are available on Android.
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