Apple confirms serious new problems for iPhone 14 buyers

Apple confirms serious new problems for iPhone 14 buyers

09/19 update below. This post was originally published on September 17th

It was a rough start for iPhone 14 owners. Yesterday, Apple released iOS 16.0.1 specifically to address data migration, authorization, and photo migration issues with scale. Today, the company confirmed additional issues with iMessage and FaceTime.

in a new way support documentApple has also acknowledged that “iMessage and FaceTime may not complete activation on iPhone 14 and iPhone 14 Pro” and acknowledges that problems may persist even after updating to iOS 16.0.1.

Detailing the problems, Apple states that “after setting up your iPhone, you may encounter one or more of the following problems”:

  • You cannot receive iMessages or FaceTime calls.
  • You see a green message bubble instead of a blue bubble when you send a message to another Apple device.
  • Conversations appear in Messages as two separate threads, rather than one.
  • Recipients see your messages coming from the wrong account, for example from your email address if you have specified your phone number.

While the issues are obvious, the fix is ​​not. In its support document, Apple recommends that users update to iOS 16.0.1 “to resolve this,” but a) these errors are not listed in the iOS 16.0.1 release notes, and b) Apple suggests backup steps if you’re not Still having issues” after the update. here they are:

  1. In the Settings app, tap Cellular. Make sure your phone line is turned on. If you are using multiple SIM cards, make sure you select the phone number you want to use and turn it on.
  2. In the Settings app, tap Messages. Then press “Send and Receive”.
  3. Tap the phone number you want to use with messages.
  4. Go back to the Settings app and tap on FaceTime.
  5. Tap the phone number you want to use with FaceTime.

the end? not exactly.

In an internal memo to Apple sees Mac rumorsApple acknowledges activation issues and says “There are no current official fixes and support should not” create a fix [case] As for the problem.” The mutually recommended course of action is also different:

“Connect to a Mac or PC using iTunes” in the initial iOS setup process when prompted to connect to a Wi-Fi network then return to the previous screen and try again on Wi-Fi until activation completes successfully,” MacRumors quoted the report as saying.

I’ve reached out to Apple to clarify what iOS 16.0.1 contains and the contradicting information in the leaked memo. I will update this post when/if I receive a response. In the meantime, I highly advise owners of older iPhones to opt for iOS 15.7 instead of iOS 16, which is currently a garbage fire for iPhones of all ages.

09/19 Update: More issues are being reported for iPhone 14 Pro models. picked up by 9to5MacHowever, reports are pouring in from owners that the new 48MP primary camera of the model cannot take photos and videos in third-party apps like Instagram, SnapChat and TikTok. Moreover, the error appears to cause physical damage to the lens.

YouTuber Luke Miani (below) has shown the error that occurs when using the primary camera in third-party apps. Malfunctions in optical image stabilization occur, causing the lens to vibrate violently – to the point where the noise is audible. Reports on this issue can be found at reddit and TikTokMiani reported that after posting about it on Twitter, “An amazing number of people have said they’ve tested it on Pro Maxes and Pro Maxes as well.”

Furthermore, this violent vibration can have a lasting effect. “Worst of all, we’re starting to notice damage to the actual camera itself,” Miani explains. “It became very difficult for her to focus and eventually she wouldn’t just focus on nearby objects, even in the stock camera app.”

When the phone was taken to the Apple Store, the device was replaced. It remains to be seen whether or not Apple can fix this in software, but for affected users, it will be a race against time before the shake actually breaks the primary camera. Apple has yet to comment on the issue, but I’ve reached out for comment.

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